Terms of Service

Last updated: August 18, 2026

These Terms of Service (“Terms”) govern your access to and use of https://cutiecoloring.com and your purchase and use of products available through the Website.

The Website is operated by:

AVINA LTD
Trading as: CutieColoring
Company number: 17405951
Registered office: 128 City Road
London
EC1V 2NX
UNITED KINGDOM
Registered in: ENGLAND
Trading as: CutieColoring
Email: contact@cutiecoloring.com

In these Terms, “CutieColoring,” “we,” “us,” and “our” refer to the company identified above. “You” and “your” refer to the person visiting the Website or purchasing a product.

By visiting the Website, placing an order, or downloading a product, you agree to these Terms. If you do not agree, you must not use the Website or purchase our products.

1. Our Products

CutieColoring sells downloadable digital products, including:

- Coloring ebooks
- Printable coloring pages
- Digital activity files
- Story cards
- Digital coloring collections
- Bonus creative materials
- Other downloadable resources

All products are supplied electronically. No physical product will be shipped unless a product page expressly states otherwise.

Printed books, paper, packaging, tablets, pencils, coloring tools, and other physical objects displayed in product images are for illustration only and are not included with your purchase.

2. Eligibility and Adult Purchases

Although our products may be designed for children, purchases must be completed by an adult who can legally enter into a binding contract.

By placing an order, you confirm that:

- You are at least 18 years old or have reached the legal age of majority where you live
- The information you provide is accurate and complete
- You are authorized to use the selected payment method
- You are purchasing the product for a lawful purpose
- You agree to these Terms, our Privacy Policy, and our Refund Policy

Children should not place orders, create accounts, subscribe to marketing emails, or submit personal information without the involvement and permission of a parent or legal guardian.

3. Orders and Contract Formation

Products displayed on our Website are invitations to place an order and do not constitute a binding offer from us.

When you submit an order, you offer to purchase the selected products under these Terms.

A binding contract is formed when:

- Your payment is successfully processed
- We send an order confirmation
- We make the digital product available to you

We may refuse or cancel an order before delivery when:

- Payment is declined or cannot be verified
- Product or pricing information contains an obvious error
- Fraudulent or unauthorized activity is suspected
- The order violates these Terms
- The product is unavailable because of a technical problem
- We are legally prohibited from completing the transaction

If we cancel an order after receiving payment but before supplying the product, we will refund the amount charged for the cancelled product.

4. Product Information

We make reasonable efforts to ensure that product descriptions, previews, page counts, formats, prices, and other information are accurate.

Before purchasing, you should review:

- The complete product description
- The stated file format
- The number or type of included files
- The intended age range
- Any software or equipment requirements
- The permitted uses of the product

Colors and visual appearance may differ depending on:

- Your screen or device
- Your printer
- The paper used
- Printer settings
- Ink quality
- Software settings

Minor differences that do not materially affect the intended use of the product will not necessarily mean that the product is faulty.

If we discover a material error affecting your order, we will contact you and offer an appropriate solution.

5. Prices, Currency and Taxes

Prices are displayed on the relevant product page in the currency shown on the Website.

Prices may change at any time, but price changes will not affect orders that have already been accepted.

The total amount payable will be displayed during checkout before you complete your purchase.

Applicable taxes may be:

- Included in the displayed price
- Added during checkout
- Calculated according to your location and applicable law

Your bank or payment provider may charge:

- Currency-conversion fees
- International transaction fees
- Bank processing fees
- Other third-party charges

These fees are controlled by your payment provider and not by CutieColoring.

All purchases are one-time payments unless the product page clearly states otherwise. CutieColoring does not currently offer automatically renewing subscriptions.

6. Payments

Payments are processed by the payment providers available through our Shopify checkout.

We do not directly receive or store your complete payment-card number or card security code.

Payment providers may conduct:

- Payment authorization checks
- Identity checks
- Security checks
- Fraud-prevention checks

By submitting payment information, you confirm that:

- The information is accurate
- You are authorized to use the payment method
- You authorize the applicable charge

If your payment is declined, your order will not be completed.

7. Digital Delivery

Purchased products are normally delivered shortly after successful payment through:

- A download link displayed after checkout
- A download link sent to the email address used during checkout
- Another electronic-delivery method described on the product page

Delivery may occasionally be delayed because of:

- Payment verification
- Security reviews
- Incorrect customer information
- Technical problems
- Circumstances outside our reasonable control

You are responsible for:

- Providing an accurate email address
- Checking spam, junk, and promotions folders
- Ensuring your device can open the disclosed file format
- Maintaining sufficient storage space
- Having suitable internet access
- Downloading and securely storing your purchased files

Unless stated otherwise, our products are normally supplied as PDF files or other commonly used digital formats.

If you do not receive your files, contact contact@cutiecoloring.com with your order number and the email address used during checkout.

8. Immediate Delivery and Cancellation Rights

By requesting or agreeing to immediate access to digital content, you ask us to begin supplying the product before the end of any applicable statutory cancellation period.

Where required by consumer law, we will request:

- Your prior express consent to immediate digital delivery
- Your acknowledgment that your cancellation or withdrawal right may be lost once delivery begins

If you do not provide a legally required consent or acknowledgment, delivery may be delayed until the applicable cancellation period ends.

Nothing in these Terms removes any mandatory cancellation, repair, replacement, price-reduction, refund, or other consumer right that cannot legally be excluded.

9. Refunds and Technical Problems

Because digital products cannot normally be returned after they have been accessed or downloaded, purchases are generally final once digital delivery begins, subject to applicable consumer law.

Contact us if:

- You received the wrong product
- A file is corrupted or incomplete
- A download link does not work
- The product materially differs from its description
- A technical defect prevents reasonable use of the product

We will normally first attempt to:

- Provide a new download link
- Replace the affected file
- Supply the correct product
- Correct the technical problem
- Provide reasonable technical assistance

If a product is faulty, misdescribed, or not properly supplied, you may have mandatory rights to:

- Repair or correction
- Replacement
- A proportionate price reduction
- A partial refund
- A full refund when an appropriate remedy cannot be provided

Please review our Refund Policy for additional information.

10. License to Use Purchased Products

Unless a product page expressly grants a different license, purchasing a product gives you a limited, personal, non-exclusive, non-transferable, and non-commercial license.

You may:

- Download and store the files on your personal devices
- Print copies for your own private use
- Print copies for use by children in your household
- Make reasonable backup copies for your personal use

Classroom, daycare, tutoring, organizational, group, or commercial use is permitted only when the product description or a separate written license expressly allows it.

Purchasing a product does not transfer copyright, trademark rights, or ownership of the product to you.

11. Prohibited Use of Products

Unless we give you prior written permission, you must not:

- Resell or redistribute the files
- Sublicense, rent, or give away the files
- Share purchased files with other households
- Share download links with another person
- Upload the files to websites or marketplaces
- Upload the files to cloud-sharing or file-sharing services
- Post the files in social-media groups
- Include the files in another digital or physical product
- Use the files to create products for sale
- Claim the designs, illustrations, text, or files as your own
- Remove copyright notices, watermarks, or branding
- Extract, trace, or modify our illustrations for resale
- Use the files to train artificial-intelligence systems or datasets
- Use the products for unlawful, harmful, misleading, or exploitative purposes

Unauthorized sharing or commercial use may result in:

- Immediate termination of your license
- Suspension of access to future purchases
- Legal action where appropriate

12. Intellectual Property

The Website and its content are owned by or licensed to CutieColoring.

Protected content may include:

- Illustrations
- Coloring pages
- Ebooks
- Printable files
- Product names
- Graphics
- Logos
- Photographs and videos
- Page designs
- Written content
- Website branding

This content is protected by copyright, trademark, and other intellectual-property laws.

Except for the limited license granted under these Terms, no ownership or intellectual-property rights are transferred to you.

The CutieColoring name and branding may not be used in a way that suggests endorsement, affiliation, or authorization without our prior written permission.

13. Website Use

You must not:

- Use the Website for unlawful or fraudulent purposes
- Interfere with the Website’s security or operation
- Attempt to access accounts or systems without authorization
- Introduce malware, viruses, or harmful code
- Conduct automated attacks against the Website
- Scrape, reproduce, or systematically extract Website content
- Use bots to interfere with the Website or checkout
- Submit false contact, billing, or payment information
- Place fraudulent orders
- Initiate abusive or dishonest payment disputes
- Violate our rights or the rights of another person

We may restrict or terminate access when we reasonably believe these Terms have been violated.

14. Customer Accounts

If customer accounts are available, you are responsible for:

- Maintaining the confidentiality of your login information
- Providing accurate and current information
- Protecting your account against unauthorized use
- Notifying us if you suspect unauthorized access

You are responsible for activity conducted through your account unless the activity resulted from our own failure to use reasonable security measures.

We may suspend or close accounts used fraudulently, unlawfully, or in violation of these Terms.

15. Educational and Developmental Information

Our products are intended for entertainment, creativity, and general educational activity.

Statements concerning potential benefits such as creativity, concentration, relaxation, fine motor skills, confidence, or screen-free time do not guarantee a particular result.

Our products are not:

- Medical advice
- Psychological advice
- Therapy
- Professional educational advice
- A substitute for advice from a qualified professional

Parents, guardians, teachers, and other adults are responsible for:

- Selecting age-appropriate materials
- Supervising children where necessary
- Ensuring that printed materials are used safely
- Deciding whether a product is suitable for a particular child

16. Customer Messages and Feedback

If you send us feedback, suggestions, reviews, photographs, or other content, you confirm that:

- You have the right to submit the content
- The content is accurate and lawful
- The content does not violate another person’s rights
- The content does not contain malicious code

You retain ownership of your original content.

Where you give us permission to publish a review, image, or testimonial, you grant us a non-exclusive right to display it for the agreed purpose.

We will not publish a child’s personal information or image without appropriate permission.

17. Third-Party Services

Our Website is hosted by Shopify and may use third-party services for:

- Checkout
- Payment processing
- Digital-file delivery
- Email communications
- Analytics
- Fraud prevention
- Website security
- Technical operation

Third-party services may have their own terms and privacy policies.

We are not responsible for a third-party service except to the extent required by applicable law.

Links to third-party websites are provided for convenience and do not necessarily mean that we endorse those websites.

18. Website Availability

We do not guarantee that the Website will always be:

- Available
- Uninterrupted
- Completely secure
- Free from errors
- Compatible with every device or browser

We may temporarily suspend access because of:

- Maintenance
- Security concerns
- Website updates
- Technical problems
- Circumstances outside our reasonable control

We may change or discontinue Website features or products. This will not remove your rights concerning products you have already purchased.

If a technical problem prevents access to a purchased file, contact us so we can attempt to restore access or provide another appropriate remedy.

19. Limitation of Liability

Nothing in these Terms excludes or limits liability where doing so would be unlawful.

This includes liability for:

- Fraud
- Fraudulent misrepresentation
- Death or personal injury caused by negligence where applicable
- Mandatory consumer rights that cannot legally be excluded

To the maximum extent permitted by law, CutieColoring will not be liable for:

- Indirect or consequential loss
- Loss of profits or business
- Loss of opportunity
- Loss caused by misuse of a product
- Loss caused by unauthorized redistribution
- Problems caused by incompatible equipment that was disclosed before purchase

Where permitted by law, our total liability arising from a particular purchase will not exceed the amount you paid for the product giving rise to the claim.

These limitations do not affect remedies that applicable consumer law requires us to provide.

20. Privacy

Our collection, use, and sharing of personal information are explained in our Privacy Policy.

By using the Website, you acknowledge that your personal information will be handled as described in that policy and in accordance with applicable data-protection law.

21. Suspension and Termination

We may suspend or terminate your access to the Website or purchased content where we reasonably believe that you have:

- Violated these Terms
- Shared or resold our products without authorization
- Used the Website fraudulently
- Created a security risk
- Violated applicable law

Termination of access does not transfer ownership of our content or remove our intellectual-property rights.

Provisions concerning intellectual property, prohibited use, liability, and dispute resolution will continue to apply after termination where relevant.

22. Changes to These Terms

We may update these Terms to reflect changes in:

- Our products
- Our Website
- Our business practices
- Applicable legal requirements

Updated Terms will be published on this page with a revised “Last updated” date.

Changes will apply from the date of publication and will not unfairly change the terms of an order that was already accepted.

Continued use of the Website after an update means that the revised Terms apply to future Website use and purchases.

23. Governing Law and Consumer Rights

These Terms and any non-contractual disputes are governed by the laws of [INSERT COUNTRY OR JURISDICTION].

The courts of [INSERT COUNTRY OR JURISDICTION] will have jurisdiction, except where mandatory consumer law permits you to bring a claim in your local courts.

If you are a consumer, nothing in these Terms deprives you of mandatory rights provided by the laws of the country in which you normally reside.

24. Severability

If any part of these Terms is found to be unlawful, invalid, or unenforceable, that part will be:

- Applied to the greatest extent legally permitted
- Modified where necessary
- Removed if it cannot legally be applied

The remaining provisions will continue to have effect.

25. No Waiver

If we delay or fail to enforce any part of these Terms, this does not mean that we waive our right to enforce that provision or another provision later.

26. Entire Agreement

These Terms, together with our Privacy Policy, Refund Policy, and any product-specific terms shown before purchase, form the agreement between you and CutieColoring.

If product-specific terms conflict with these general Terms, the product-specific terms will apply to that product, except where prohibited by law.

27. Contact Information

Questions about these Terms, digital delivery, licensing, or an order may be sent to:

AVINA LTD
Trading as: CutieColoring
Company number: 17405951
Registered office: 128 City Road
London
EC1V 2NX
UNITED KINGDOM
Registered in: ENGLAND
Website: https://cutiecoloring.com
Email: contact@cutiecoloring.com