Privacy policy

Welcome to CutieColoring .
We care about your privacy and want you to understand how we collect, use, and protect your information when you visit cutiecoloring.com (the “Site”) or purchase our products.

By using our Site, you agree to the terms of this Privacy Policy.

1. Who we are

CutieColoring is an online store that sells digital coloring ebooks and related products for kids and families.

  • Website: cutiecoloring.com

  • Contact email: contact@cutiecoloring.com

If you have any questions about this Privacy Policy, you can contact us at the email above.

2. Information we collect

We collect information in three main ways:

a) Information you provide to us

When you:

  • Place an order

  • Create an account (if available)

  • Contact us (email / contact form)

  • Subscribe to our newsletter

we may collect:

  • Name

  • Email address

  • Billing address

  • Shipping address (if applicable)

  • Order details

  • Any message you send us

We do not receive or store your full credit card number. Payments are processed securely by our payment providers (such as Shopify Payments, PayPal, Stripe, etc., depending on what we use at checkout).

b) Information collected automatically

When you visit our Site, certain information is collected automatically, such as:

  • IP address

  • Browser type and version

  • Device type

  • Pages visited and time spent on the Site

  • Referring website (how you arrived on our Site)

This helps us understand how visitors use our Site and improve the experience.

c) Cookies and similar technologies

We use cookies and similar technologies to:

  • Keep your cart items

  • Remember your preferences

  • Help our store function properly

  • Analyze site traffic (if/when we use analytics tools)

You can usually control cookies through your browser settings. If you disable cookies, some features of the Site may not work correctly.

3. How we use your information

We use your information to:

  • Process and deliver your orders

  • Provide access to your digital downloads (ebooks)

  • Communicate with you about your order (confirmations, download links, support)

  • Respond to your questions and support requests

  • Improve and personalize our Site and products

  • Send marketing emails or newsletters (only if you choose to subscribe – you can unsubscribe at any time)

  • Prevent fraud and keep our Site secure

  • Comply with legal obligations (tax, accounting, etc.)

4. Legal bases (for visitors from the EU/EEA/UK)

If you are in the European Union, European Economic Area, or the UK, we process your personal data based on:

  • Contract: to process your order and provide products you purchase.

  • Consent: when you subscribe to newsletters or accept cookies.

  • Legal obligation: to keep records for tax and accounting.

  • Legitimate interests: to improve our services, prevent fraud, and operate our business.

5. How we share your information

We do not sell your personal information.

We may share your information with trusted third parties that help us run our store, such as:

  • E-commerce platform: [e.g. Shopify] – to host our online store

  • Payment processors: [e.g. Shopify Payments, PayPal, Stripe] – to process payments

  • Email service provider: for order emails and newsletters

  • Analytics or marketing tools (if used): to understand visits and improve our Site

  • Service providers: such as hosting, security, or technical support

These third parties are only allowed to use your information to provide services to us and must protect it.

We may also share information if required by law, to respond to legal requests, or to protect our rights or the safety of others.

6. International data transfers

Because we use online services and providers that may be based in other countries, your information may be transferred and stored outside your country, including in the United States or other regions.

When we transfer data, we aim to ensure that appropriate protections are in place, in line with applicable laws.

7. Data retention – how long we keep your information

We keep your personal information only as long as necessary to:

  • Fulfill the purposes described in this Privacy Policy

  • Provide our services to you

  • Comply with legal, tax, and accounting obligations

  • Resolve disputes and enforce our agreements

When we no longer need your information, we will delete it or anonymize it.

8. Your rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you

  • Correct or update your information

  • Request deletion of your information

  • Object to or restrict certain types of processing

  • Withdraw consent (for example, unsubscribe from marketing emails)

  • Request a copy of your data in a portable format

To exercise any of these rights, please contact us at:
📧 [your support email]

We may need to verify your identity before responding to your request.

9. Marketing communications

If you subscribe to our newsletter or agree to receive marketing emails, we may send you:

  • Updates about new ebooks or products

  • Special offers or discounts

  • News about CutieColoring

You can stop receiving marketing emails at any time by:

  • Clicking the “Unsubscribe” link in any email, or

  • Contacting us directly at contact@cutiecoloring.com.

Order-related emails (like receipts or download links) will still be sent when necessary.

10. Children’s privacy

Our products are designed for children, but our Site and purchases are intended to be used by adults (parents or guardians).

We do not knowingly collect personal information directly from children under the age of 13 (or the minimum age required in your country).
If you believe that a child has provided personal information to us, please contact us and we will delete it.

11. Security

We use reasonable technical and organizational measures to protect your personal information from loss, misuse, or unauthorized access.

However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

12. Third-party links

Our Site may contain links to other websites (for example, payment providers, social networks, or partner sites).
We are not responsible for the privacy practices of those websites. We encourage you to read their privacy policies.

13. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or applicable laws.

When we make changes, we will update the “Last updated” date at the top of this page.
Your continued use of the Site after any changes means you accept the updated Policy.