Privacy policy

Privacy Policy

Last updated: August 18, 2026

This Privacy Policy explains how CutieColoring (“CutieColoring,” “we,” “us,” or “our”) collects, uses, stores, and shares personal information when you visit https://cutiecoloring.com, purchase our digital products, contact us, or otherwise use our services.

CutieColoring sells downloadable coloring ebooks, printable coloring pages, and related digital activity products. No physical products are shipped.

1. Who We Are

CutieColoring is operated by:

AVINA LTD
Trading as: CutieColoring
Company number: 17405951
Registered office: 128 City Road
London
EC1V 2NX
UNITED KINGDOM
Registered in: ENGLAND
Trading as: CutieColoring
Website: https://cutiecoloring.com
Email: contact@cutiecoloring.com

The company identified above is responsible for deciding how and why your personal information is processed.

If you have questions about this Privacy Policy or how your information is handled, contact us at contact@cutiecoloring.com.

2. Personal Information We Collect

The information we collect depends on how you use our Website.

Information You Provide

When you place an order, contact us, subscribe to our emails, or create an account if that feature is available, we may collect:

- Your full name
- Your email address
- Your telephone number, if provided
- Your billing address
- Your order and transaction information
- Details about the products you purchase
- Account information, if applicable
- Messages and support requests you send us
- Your newsletter and marketing preferences

Please do not include sensitive personal information in our contact form or support messages unless it is necessary.

Payment Information

Payments are processed by the payment providers available through our Shopify checkout.

We do not directly receive or store your complete payment-card number or card security code.

Payment providers may collect:

- Payment-card or account details
- Billing information
- Transaction information
- Device and security information
- Information used for fraud prevention

The payment provider’s collection and use of information are governed by its own privacy policy.

Information Collected Automatically

When you visit our Website, Shopify and technologies used by our store may automatically collect:

- Your IP address
- Browser type and version
- Device type
- Operating system
- Device identifiers
- General location derived from your IP address
- Pages and products viewed
- Links and buttons selected
- Shopping-cart activity
- Checkout activity
- Referring website or advertising source
- Date, time, and duration of your visit
- Website errors and performance information

We may collect this information using cookies, web pixels, log files, and similar technologies.

3. How We Use Your Information

We may use personal information to:

- Process payments and complete purchases
- Deliver purchased ebooks and printable files
- Send order confirmations, receipts, and download links
- Provide customer service and technical support
- Respond to contact-form messages and enquiries
- Maintain shopping-cart and checkout functionality
- Detect and prevent fraud, misuse, and security incidents
- Troubleshoot and improve our Website
- Understand how visitors use our store
- Measure product and marketing performance
- Send newsletters and promotional messages when permitted
- Maintain tax, accounting, and transaction records
- Enforce our Terms of Service
- Protect our business and legal rights
- Comply with legal and regulatory obligations

We do not use information knowingly collected from children to create advertising profiles.

4. Legal Bases for Processing

Where the GDPR, UK GDPR, or similar data-protection laws apply, we process your information using one or more of the following legal bases:

- Contract: We process information needed to accept payment, complete your order, deliver your products, and provide order support.

- Consent: We rely on your consent for optional marketing communications and non-essential cookies where consent is required.

- Legitimate interests: We may process information to operate and improve our store, prevent fraud, protect our systems, and understand business performance.

- Legal obligation: We may process and retain information to comply with tax, accounting, consumer-protection, and other legal requirements.

- Legal claims: We may use information to establish, exercise, or defend legal rights.

You may withdraw your consent at any time. Withdrawal does not affect processing that occurred before consent was withdrawn.

5. Cookies and Similar Technologies

Our Website uses cookies, web pixels, and similar technologies.

These technologies may include:

- Necessary cookies: Required for Website security, shopping-cart functions, checkout, and essential store operations.

- Preference cookies: Used to remember your settings and choices.

- Analytics cookies: Used to understand Website traffic, visitor activity, and performance.

- Marketing cookies and pixels: Used, where enabled, to measure advertising performance or provide more relevant advertising.

Some cookies may be placed by Shopify or other service providers.

The time a cookie remains on your device depends on whether it is a temporary session cookie or a persistent cookie.

Where required by law, we will ask for your consent before using non-essential cookies.

You can manage your choices through any cookie banner or privacy controls available on the Website. You can also block or delete cookies using your browser settings.

Disabling necessary cookies may prevent parts of the Website, shopping cart, or checkout from working properly.

6. Marketing Communications

If you subscribe to our emails, we may send you:

- New product announcements
- Special offers and discounts
- Coloring ideas and creative updates
- CutieColoring news
- Other relevant promotional messages

You may unsubscribe at any time by selecting the unsubscribe link in a marketing email or contacting us at contact@cutiecoloring.com.

Unsubscribing from marketing does not prevent us from sending essential transactional messages, including:

- Order confirmations
- Receipts
- Download links
- Security notices
- Responses to your enquiries

7. How We Share Personal Information

We may share information with trusted organizations that help us operate our store, including:

- Shopify, which hosts our online store and provides ecommerce, checkout, analytics, security, and related services
- Payment providers used during checkout
- Digital-file delivery providers
- Email communication providers
- Customer-support providers
- Website hosting and technical providers
- Fraud-prevention and security providers
- Analytics and marketing providers, where enabled and permitted
- Accountants, legal advisers, insurers, and other professional advisers

These organizations may process information according to our instructions or for their own purposes, as explained in their privacy policies.

We may also disclose information:

- When required by law, regulation, court order, or lawful governmental request
- To investigate suspected fraud, abuse, or security incidents
- To protect our customers, company, property, or legal rights
- In connection with a sale, merger, restructuring, or transfer of the business

We do not sell personal information in exchange for money.

Certain analytics or advertising technologies may legally be considered “sharing,” “selling,” or use for targeted advertising in some jurisdictions.

Where these laws apply, you may have the right to opt out through the privacy controls available on our Website or by contacting us.

8. International Data Transfers

CutieColoring uses Shopify and other online service providers that may process personal information outside your country.

Your information may therefore be transferred to countries whose data-protection laws differ from the laws in your country.

Where required, appropriate safeguards may be used, including:

- Approved contractual protections
- Standard contractual clauses
- Transfers to countries officially recognized as providing adequate data protection
- Other legally approved transfer mechanisms

Shopify provides additional information about its processing of consumer information in its own privacy notices.

9. How Long We Keep Your Information

We keep personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.

Our normal retention periods include:

- Order, payment, tax, and accounting records may be retained for up to seven years after a transaction or longer when legally required.

- Customer-support messages may normally be retained for up to three years after the request is resolved.

- Marketing information is retained until you unsubscribe, withdraw your consent, or the information is no longer required.

- Website and security logs are retained for an appropriate limited period for fraud prevention, security, and troubleshooting.

- Cookie information is retained according to the duration of the relevant cookie.

We may retain information for longer when necessary to:

- Resolve a dispute
- Enforce an agreement
- Prevent fraud
- Defend legal claims
- Comply with a legal obligation

When information is no longer required, it may be deleted or anonymized so that it can no longer identify you.

10. Your Privacy Rights

Depending on where you live, you may have the right to:

- Request access to the personal information we hold about you
- Receive a copy of your personal information
- Correct inaccurate or incomplete information
- Request deletion of your information
- Restrict certain processing
- Object to processing based on legitimate interests
- Withdraw consent
- Request a portable copy of certain information
- Opt out of targeted advertising or certain data sharing
- Appeal a decision concerning a privacy request
- Lodge a complaint with your local data-protection authority

To exercise a privacy right, email contact@cutiecoloring.com with the subject line:

Privacy Request

Please include:

- Your full name
- The email address connected to your order
- Your order number, if applicable
- A clear description of your request

We may request additional information to reasonably verify your identity.

Authorized representatives may submit requests where permitted by law, but we may require evidence that the representative is authorized to act for you.

We will not unlawfully discriminate against you for exercising a privacy right.

11. Children’s Privacy

Our coloring products are created for children and families. However, our Website, checkout, newsletter, and contact services are intended to be used by:

- Adults
- Parents
- Legal guardians
- Teachers
- Other authorized purchasers

Children should not place orders, create accounts, subscribe to marketing emails, or submit personal information through our Website without the involvement and permission of a parent or legal guardian.

We do not knowingly collect personal information directly from children under 13 or under the minimum applicable age in their country.

If you believe that a child has provided personal information without appropriate permission, contact us at contact@cutiecoloring.com. We will investigate and delete the information where required.

12. Data Security

We use reasonable administrative, organizational, and technical safeguards designed to protect personal information against:

- Unauthorized access
- Accidental loss
- Misuse
- Alteration
- Unauthorized disclosure
- Destruction

However, no Website, internet transmission, or storage system can be guaranteed to be completely secure.

You should protect your account information, use secure devices, and contact us if you suspect unauthorized activity involving your account or order.

13. Third-Party Websites

Our Website may contain links to third-party websites, payment providers, or services.

We are not responsible for the content, security, or privacy practices of third-party websites.

We encourage you to review a third party’s privacy policy before providing personal information to it.

14. Changes to This Privacy Policy

We may update this Privacy Policy when our services, technologies, legal obligations, or data practices change.

The updated Privacy Policy will be published on this page with a revised “Last updated” date.

If changes materially affect how we use personal information, we may provide an additional notice where required.

15. Contact Us

For questions, complaints, or privacy requests, contact:

AVINA LTD
Trading as: CutieColoring
Company number: 17405951
Registered office: 128 City Road
London
EC1V 2NX
UNITED KINGDOM
Registered in: ENGLAND
Website: https://cutiecoloring.com
Email: contact@cutiecoloring.com